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General conditions

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Legal Notice

General Conditions of Short-Term Rental of France Room
Preamble
These general rental conditions (hereinafter "General Conditions") govern all reservations and rentals of short-term furnished accommodation made on the site www.rent.france-room.fr (hereinafter "the Site "), published by France Room (hereinafter "France Room", "we", "us" or "our"). By reserving accommodation on the Site, you accept these General Conditions without reservation.
1. Object
The purpose of these General Conditions is to define the rights and obligations of the parties in the context of the reservation and rental of short-term furnished accommodation offered by France Room on the Site.
2. Reservation
2.1 Booking Process
• Accommodation is reserved directly on the Site. You must select the desired dates of stay, accommodation and provide the required information.
• Once you have made your reservation, you will receive a confirmation email summarizing your reservation details.
2.2 Booking Conditions
• You must be of legal age and have the legal capacity to contract to reserve accommodation.
• Reservations are subject to availability and confirmation by France Room.
3. Payment
3.1 Payment Terms
• Payment can be made by credit card or any other means of payment offered on the Site.
• A deposit may be required upon booking, with the balance payable before arrival or on arrival, depending on the specific terms of the booking.
3.2 Security of Payments
• Payment transactions are secured by an encryption system to guarantee the confidentiality of information.
4. Cancellation and Modification Conditions
4.1 Cancellation by the Renter
• Cancellation conditions are specified when booking. In the event of cancellation, fees may be applied according to the cancellation policy in effect.
4.2 Modification of the Reservation
• Any request to modify a reservation must be made in writing and will be subject to availability and acceptance by France Room. Fees may apply.
4.3 Cancellation by France Room
• In the event of cancellation by France Room for reasons beyond our control, you will be fully reimbursed for the amounts paid.
5. Conditions of Stay
5.1 Arrival and Departure
• Arrival and departure times are specified in the reservation confirmation. Any early arrival or late departure must be agreed in advance with France Room and may incur additional charges.
5.2 Use of the Premises
• The tenant undertakes to use the accommodation peacefully and to respect the premises and the neighborhood.
• The number of people occupying the accommodation cannot exceed that planned when booking.
5.3 Security Deposit
• A security deposit may be required before arrival by credit card to cover possible damages. It will be returned after departure, subject to deductions for repairs or additional cleaning.
6. Responsibilities
6.1 Responsibility of France Room
• France Room makes every effort to ensure the availability and conformity of the accommodation offered. However, we cannot be held responsible in the event of force majeure or events beyond our control.
6.2 Responsibility of the Tenant
• The tenant is responsible for damage caused to the accommodation and its equipment. He undertakes to immediately report any damage or malfunction.
7. Insurance
The tenant is invited to take out rental liability insurance covering rental risks (fire, water damage, etc.). France Room declines all responsibility in the event of theft, loss or damage to tenants' personal effects.
8. Personal Data
Personal data collected during booking is processed in accordance with our privacy policy, available on the Site. By using our site, you consent to this use of your data.
9. Disputes and Claims
In the event of a dispute, the parties will endeavor to find an amicable solution. Failing this, the dispute will be subject to the exclusive jurisdiction of the French courts.
10. Modification of the General Conditions
France Room reserves the right to modify these General Conditions at any time. The modifications will be applicable as soon as they are posted on the Site. You are advised to regularly consult the General Conditions.
11. Contact
For any questions or complaints, you can contact us at the following address:
France Room
Email: contact@france-room.fr
Telephone: 09 80 80 83 86
By reserving accommodation on our site, you accept these General Conditions. We thank you for your trust and wish you a pleasant stay with France Room.

France Room Cookie Policy
Welcome to the France Room reservation site. This cookie policy explains what cookies are, how we use them on our website, and how you can manage them. By using our site, you consent to the use of cookies in accordance with this policy.
1. What is a Cookie?
A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. Cookies are used to remember information about your visits, such as your language preferences and other settings. They help improve your browsing experience and make the site more functional.
2. Use of Cookies
We use cookies for various reasons:
• Essential Cookies: These cookies are necessary for the proper functioning of the site. They allow you to navigate the site and use its features, such as accessing secure areas. Without these cookies, certain services cannot be provided.
• Performance Cookies: These cookies collect information about how visitors use our site, such as which pages are most visited. They help us improve how the site works and understand the interests of our users.
• Functionality Cookies: These cookies allow the site to remember choices you make (such as your language or the region you are in) and provide enhanced, more personalized features.
• Targeting/Advertising Cookies: These cookies are used to display advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.
3. Cookie Management
You have the right to decide whether you accept or refuse cookies. You can configure your browser settings to refuse cookies or to notify you when cookies are sent to your device. However, if you choose to decline cookies, you may not be able to use all of the features of our site.
How to Manage Cookies in Common Browsers:
• Google Chrome: Instructions
• Mozilla Firefox: Instructions
• Safari: Instructions
• Microsoft Edge: Instructions
4. Changes to the Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices and services. We encourage you to regularly consult this page to be informed of our cookie practices.
5. Contact us
If you have any questions or concerns regarding this Cookie Policy, please contact us at:
France Room
Email: contact@france-room.fr
Telephone: 09 80 80 83 86
By using our site, you agree to our use of cookies in accordance with this policy. Thank you for your trust and good browsing on France Room!

Click here to change your cookie settings.

France Room Privacy Policy
Welcome to the France Room reservation site. We are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy describes how we collect, use, share and protect your personal information when you use our website.

1. Collection of Personal Information
We collect several types of information to provide our services to you:

Information You Provide: When you reserve accommodation, create an account, or contact us, we collect information such as your name, email address, phone number, mailing address, and payment information.
Information Collected Automatically: We collect information about your use of our site, such as your IP address, browser type, pages visited, and time spent on the site.
Information from third parties: We may receive information about you from third parties, such as business partners or payment services.
2. Use of Personal Information
We use your personal information to:

Reservation processing: Manage your reservations and transactions.
Communication: Send you reservation confirmations, service updates and responses to your requests.
Improving our services: Analyze the use of our site to improve our services and personalize your experience.
Marketing: Send you promotional offers, subject to your consent.
Security: Prevent fraud and ensure the security of our site and our users.
3. Sharing of Personal Information
We only share your personal information with:

Trusted Partners: Service providers, business partners, and other third parties who help us provide our services.
Legal Obligations: Where required by law or necessary to protect our legal rights.
Consent: When you have given your explicit consent for the sharing of your information.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no security system is foolproof and we cannot guarantee the absolute security of your data.

5. Your Rights
You have the right to:

Access your personal information: Request a copy of the data we hold about you.
Correct your personal information: Rectify incorrect or incomplete data.
Delete your personal information: Request deletion of your data, subject to certain legal exceptions.
Opposition to processing: Object to the processing of your data for legitimate reasons.
Withdraw your consent: Withdraw your consent at any time for processing based on it.
To exercise your rights, please contact us at the following address: contact@france-room.fr.

6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or via a notice on our site.

7. Contact us
If you have any questions or concerns regarding this privacy policy, please contact us at:

France Room
Email: contact@france-room.fr
Telephone: 09 80 80 83 86

By using our site, you agree to the terms of this privacy policy. Thank you for your trust and good browsing on France Room!

Legal Notices of France Room
Site Editor
The site www.rent.france-room.fr is published by:
France Room
Address: 165 Bd Boisson, 13004 Marseille
Telephone: 09 80 80 83 86
Email: contact@france-room.fr
SIRET: 83140514700040
SARL with capital of €10,000.00
Publication Director
The publication director is FALL as Manager.
Accommodation
The site www.rent.france-room.fr is hosted by:
IONOS SARL
7, Place de la Gare
Box 70109
57200 Sarreguemines Cedex
France
SARL with capital of 100,000 EUR
RCS Sarreguemines B 431 303 775
SIRET 431 303 775 000 16
APE code: 6201Z
Intra-community identification FR 13 431303775
Intellectual property
All content present on the site www.rent.france-room.fr, including, without limitation, graphics, images, texts, videos, animations, sounds, logos, gifs and icons as well as their formatting are the exclusive property of France Room with the exception of brands, logos or content belonging to other partner companies or authors.
Any reproduction, distribution, modification, adaptation, retransmission or publication, even partial, of these various elements is strictly prohibited without the express written consent of France Room. This representation or reproduction, by any means whatsoever, constitutes an infringement punishable by articles L.335-2 et seq. of the Intellectual Property Code. Failure to comply with this prohibition constitutes an infringement which may result in civil and criminal liability for the infringer.
Personal data
In accordance with Law No. 78-17 of January 6, 1978 as amended, known as the Data Protection Act, and the General Data Protection Regulation (GDPR), you have the right to access, rectify, delete, opposition and portability of personal data concerning you. You can exercise these rights by contacting us at the following address: contact@france-room.fr.
Limitation of Liability
France Room strives to provide information as accurate as possible on the site www.rent.france-room.fr. However, France Room cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether due to itself or to third party partners who provide it with this information.
All information indicated on the site www.rent.france-room.fr is given for information purposes only, and is subject to change. Furthermore, the information on the site www.rent.france-room.fr is not exhaustive. They are given subject to modifications having been made since they were put online.
Cookies
The site www.rent.france-room.fr may ask you to accept cookies for statistical and display purposes. A cookie is information placed on your hard drive by the server of the site you are visiting. It contains several pieces of data that are stored on your computer in a simple text file that a server accesses to read and save information.
Hyperlinks
The site www.rent.france-room.fr may offer links to other websites or other resources available on the Internet. France Room has no means of controlling the sites connected to its website. France Room does not answer for the availability of such sites and external sources, nor does it guarantee it. It cannot be held responsible for any damage, of any nature whatsoever, resulting from the content of these sites or external sources.
Applicable Law and Attribution of Jurisdiction
Any dispute relating to the use of the site www.rent.france-room.fr is subject to French law. Exclusive jurisdiction is granted to the competent courts of Paris.
Contact
France Room
Email: contact@france-room.fr
Telephone: 09 80 80 83 86
These legal notices may be modified at any time, in particular due to changes in the legal framework. We therefore invite you to consult them regularly.